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Chris Heywood is the Senior Vice President, Public Relations and Chief Communications Officer for Brand USA.  In this role, Chris oversees Brand USA’s global public relations, media relations, and communications efforts and its network of international offices in 14 markets, serving more than 20 regions across five continents.

Chris previously led global communications for the nation’s two largest destination marketing organizations: New York City and Los Angeles. His accomplishments in New York include driving a decade of continuous tourism growth, promoting the City’s “Monumental Year” in 2019, and spearheading recovery efforts in the aftermath of COVID-19. In Los Angeles, Chris played a pivotal role in establishing a new global PR network post-pandemic, promoting the 100th anniversary of the Hollywood sign, and hosting IPW 2024, earning widespread recognition in global travel and lifestyle media outlets.

Chris is a proud graduate of the School of Hospitality Management at Florida International University (FIU) and The Culinary Institute of America (CIA). He has also contributed to the industry as Chair of the U.S. Travel Communications Committee (2017–2019) and served on Visit California’s PR Committee, demonstrating his commitment to advancing tourism and travel communications nationally and globally.

Most recently, Chris was named one of the “Top 25 Extraordinary Minds” for 2024 by the Hospitality Sales & Marketing Association International (HSMAI).

Andrew Felts serves as the senior manager, media relations & communications at Brand USA, the nation’s destination marketing organization dedicated to promoting international visitation to the United States. In his role, Andrew works to amplify U.S. destinations and experiences and the positive impact of international travel.

Prior to joining Brand USA, Andrew led communications and public relations efforts for Visit Mobile, where he implemented holistic campaigns that generated millions of impressions and secured hundreds of stories in top-tier travel publications. In 2022, the Alabama Tourism Department recognized him with the ‘Rising Star’ award for his contributions to the Alabama tourism industry. Andrew is also actively working towards earning his Tourism Marketing Professional (TMP) certification from Southeast Tourism Society’s Marketing College.

Andrew holds a Bachelor of Science degree in Communications & Public Relations from the University of Mobile.

In addition to his professional endeavors, Andrew is deeply engaged in his community through various service organizations. He is an active member of the Public Relations Society of America’s Travel & Tourism Section.